Support for policy users

Access to written policies plays an important part in the effective and efficient running of a large, geographically dispersed organisation like the department.

Through policies, schools are empowered to understand the department's position on an issue or risk and to comply with the mandatory courses of action to address the issue or mitigate the risk. Policy documents:

  • allow staff to perform their roles independently and confidently within set boundaries and constraints
  • provide direction, guidance and information to enable staff make consistent and transparent decisions and operational procedures
  • support prompt resolution of issues at the local level.

Learn how to find the policy you need and understand department policies.

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