Support for policy managers

This site contains information to help policy managers update, review or develop a policy.

We can help you with your policy needs

School Policy and Information Management supports policy managers to review and develop policies, and manages the department's Policy library.

We can guide you through any of the processes listed here or talk to your area about the process of reviewing your policy. Contact School Policy and Information Management at or 7814 3870.

Your policy needs maintenance

You need to update or correct contact details, formatting and hyperlinks, typographical errors, inconsistencies with the department’s style guide.

Your policy needs a review

Your policy is due for a scheduled (three-yearly) review, or you need to amalgamate existing documents, reorganise presentation of information or re-align the policy with legislative changes or government reforms. We can guide you through the review phases and tailor a plan for your review.

You want to publish a policy

You want to know what makes a policy document ready for publication, or your policy has been through the development and review process and is ready for publication with the relevant approvals in place.

You want to find out where you are in the policy cycle

Contact School Policy and Information Management at or 7814 3870.

School Policy and Information Management can advise and support you at every stage of the policy process, including:

  • updates to your policy and publishing on the Policy library

  • tailored support to guide you through the process of reviewing and developing policy

  • dedicated support from officers experienced in policy development and implementation

  • help with drafting and reviewing your documents.

The department’s focus is on making sure schools and students are at the centre of everything we do. It makes sense to ensure that schools - often the end users of our policy - and other policy users are central to the process of developing and reviewing policy.

We spoke to a number of schools about their experiences with implementing policy and we developed our framework with this feedback in mind - what schools told us.

We aim to improve policy effectiveness by listening to schools and understanding the practical issues involved in implementing policies. By taking a school-centric approach, we hope to reduce the policy-related administrative workload for school leaders.

School Policy and Information Management revised the policy review and development process with the goal of improving student outcomes by providing:

  • support for policy managers

  • better policy documents

  • a better implementation experience for schools.

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