This policy is current as at 26/09/2018 02:17pm, AEST. Please refer to policy library website (https://education.nsw.gov.au/policy-library) for an updated version.
This policy outlines the obligations of all NSW Department of Education (the department) employees to respond in the event of an incident, undertake prompt notification through the required channels and arrange appropriate incident support. For the purposes of this policy, a workplace is any NSW public school or other departmental workplace. A ‘workplace’ also includes locations where approved work or school based activities are being carried out.
1.1 All employees of the department have a responsibility under legislation, and duty of care obligations, to actively respond to workplace incidents. In the event of an incident, all employees of the department are required to implement key incident response processes, take action to notify the relevant area and implement incident support processes.
1.2 The notification of incidents is a legislative requirement for employees under the Work Health and Safety Act 2011, Workplace Injury Management and Workers Compensation Act 1998 as is mandatory reporting of child protection concerns under the Children and Young Persons (Care and Protection) Act 1998.
1.3 An incident is an event that creates danger or risk that could significantly affect the health, safety and wellbeing of individuals and cause major disruption, impact on the effective operation of workplaces, or attract significant negative media attention.
1.4 In the event of an incident occurring the safety and wellbeing of students, staff and others is the first priority. Incident notification enables the department to act to provide early intervention, management and support where required and take corrective action to prevent further incident or injury.
1.5 Serious incidents where emergency services attend or there is an evacuation or isolation of sections of the schools or workplace, should be reported as soon as possible but within the first hour of the incident occurring.
1.6 For all other incidents, employees are to report as soon as possible but within 24 hours of the incident occurring to the relevant area as set out in the Incident Notification and Response Procedures so the department can properly manage and respond to the incident.
1.7 A workplace incident includes all incidents at the workplace and also incidents occurring during an activity or at a location directly related to work e.g. overseas and domestic excursions, sports events. It also includes incidents that are required to be notified under legislation as set out in this policy and accompanying procedures.
The type of incidents to be notified include but are not limited to:
Refer to the Incident Notification and Response Procedures (PDF 97 KB) for details about incident notification.
1.8 For each workplace incident that occurs, employees must:
(a) Implement an appropriate immediate response commensurate with the circumstances which may include:
(b) Notify the incident to the relevant area and line manager as set out in the Incident Notification and Response Procedure as soon as possible but within 24 hours.
(c) Implement and communicate post-incident support services for those affected by the incident. This may include arranging student counselling services and providing information to staff on how to access the post-incident support services and/or facilitating post incident support on site as set out in the Incident Notification and Response Procedures. Principals should contact their school counsellor or Senior Psychologist Education as part of the process to arrange counselling services.
1.9 For non-workplace incidents, employees should:
(a) Notify the incident to the relevant area and line manager as set out in the Incident Notification and Response Procedures as soon as possible but within 24 hours.
(b) Implement and communicate post-incident support services for those affected by the incident. This would include arranging student counselling services and providing information to staff on how to access the post incident support services and/or facilitating post incident support on site as set out in the Incident Notification and Response Procedures.
1.10 Employees and others undertaking work for the department e.g. volunteers and contractors, must report workplace incidents, and workplace related incidents. This includes incidents occurring at an activity directly related to work such as overseas and domestic excursions, sports events, and community events even if they occur outside the normal workplace.
1.11 The department has established systems for notification which are set out in the Incident Notification and Response Procedures.
2.1 This policy applies to all employees and others undertaking work for the department.
3.1 Workplace incidents must be reported in accordance with requirements under a range of legislation and departmental policies, including but not restricted to:
3.2 This policy does not replace other departmental notification or reporting procedures that are required for other purposes.
3.3 Procedures concerning this policy are available on the departmental policy website.
3.4 This policy replaces the Incident Reporting Policy published on 13 May 2014.
4.1 The Secretary of the department will ensure that systems are in place for the reporting and management of incidents at all levels of the department in accordance with statutory and regulatory obligations.
4.2 Senior executive, directors and workplace managers are required to:
4.3 Employees and others undertaking work for the department are required to:
5.1 The Health and Safety Directorate is responsible for monitoring the implementation of this policy and reviewing its effectiveness as required, but at a minimum of once every three years.
Strategic Programs and Policy Unit,
Health and Safety Directorate
T: (02) 9707 6408
23 November 2017.
This information is current as at 26/09/2018 02:17pm, AEST. For the most up-to-date information, go to https://education.nsw.gov.au/policy-library/policies/incident-reporting-policy.
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