Supporting your child in high school

The best education happens when families and schools work together.

Transition programs

Many schools begin a transition program during Semester 2 of Year 6. Make sure you attend any orientation or ‘meet the teacher’ events offered by your school. It will make Year 7 easier if you know what to expect, how the school works and who to talk to about issues. Staying in touch with your child's progress is harder than primary school as they may have a different teacher for each subject so getting to know the staff is important.

Support services and counselling

Support is available for your child, and any child that needs it. All NSW public schools have access to psychological expertise through the school counselling service. School counselling staff can help students who are having difficulty at school or home. They can connect families with services outside of school, if needed. You may need to make an appointment to access the school’s counselling or psychology services by phoning the school.

Disability or additional needs

If your child has disability or additional support needs, start planning early to support your child’s successful transition to high school.

Every high school has a learning and support team or teacher who can support your child’s transition. Together with the school, you can identify educational options that best support your child's individual learning needs and the most appropriate curriculum options and adjustments for your child.

English learners

If your child is learning English as an additional language or dialect (EAL/D) they may require additional support to develop their English language skills. Schools provide language support for EAL/D learners to participate fully in schooling.

Newly arrived EAL/D learners with limited English language skills may also be eligible to attend an Intensive English Centre or Intensive English Class. Contact your school to discuss how the needs of EAL/D learners are met.

Feedback for your school

Engaging with your child’s education

Your school is committed to working with you to ensure you have all the information and support you need to help your child get the most out of school. You have the right to feel welcome in school, to be treated fairly and to be able to actively participate in your child’s schooling. We ask that in return you commit to making your interactions with teachers, school staff, parents and other children positive. We are all partners in our children’s education. Every child has the right to expect their best interests will shape our decision-making and actions.

School staff have the right to feel safe in their workplace and be free of intimidating actions or language, as well as inappropriate or unhelpful communications. All our interactions and communications – including those about difficult or complex issues – should be timely, respectful, transparent and focused on solutions. All public schools in NSW have a School Community Charter which provides the framework for school-based behaviour and interactions. The charter creates clear expectations by which we can all be held to account. If at any time you think a communication or interaction has not been handled in accordance with the charter, please raise this with your school or the department.

How to find the right person if you have a question or issue

We understand that you may have questions about your child going to high school. Our students’ wellbeing is our priority, and we want to work with parents, carers and families to support them during this transition. If you have a question or issue and want to talk to someone before your child starts high school, you can contact your local school and ask to speak someone. Once your child starts high school, the subject teacher can discuss your child’s progress in that subject. The head teacher of a specific subject or the year adviser can also be a good place to start. Find out more about providing feedback.

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