The inaugural School Operational Excellence Conference brought together close to 500 operational leaders and enabling support staff from over 300 public schools across NSW.

The one-day conference was held on 19 and 20 May in Parramatta, with a dedicated day for staff from regional, rural, remote, small and schools for specific purposes (SSP) schools.

As the first department-run conference for School Administrative and Support Staff (SASS), it created a valuable opportunity for collaboration, professional learning and shared practice.

The conference focused on strengthening operational excellence in schools and recognising the critical role school support staff play in supporting the effective operation of public schools.

Participants engaged in practical workshops, keynote presentations and networking opportunities designed to support capability building, streamline school operations and strengthen service delivery across the system.

Delegates highlighted the value of connecting with colleagues from other NSW public schools, sharing innovative practices and gaining practical tools and strategies that could be implemented to streamline administrative practices, reduce workload and improve

Louise Walsh, School Administration Manager at Dalton Public School, said the conference provided an opportunity to “review my practice and drive change where needed.”

Jonelle McDonell, Business Manager at Seven Hills High School said, “all of the sessions were informative and had something to take back to school.”

Staff also highlighted the importance of professional connection and support networks created through the conference.

Sharon Crossland, Relieving School Administration Manager at Crestwood Public School, said the experience helped them feel “very supported having this network of wonderful and knowledgeable colleagues around me.”

The strong demand for registrations and overwhelmingly positive feedback reflects the value of investing in professional learning, collaboration and capability building opportunities for SASS staff across NSW public schools.