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Striving for Excellence – our plan to improve Educational Services

The NSW Department of Education’s Educational Services review will inform improvements to educational and school services.

Educational Services review report cover

Insights from 2,000 stakeholders were combined with local and international research to identify 4 improvement themes for Educational Services in NSW.

The department has completed a comprehensive review of the services provided by the Educational Services division to support schools as they improve outcomes for students. The review is part of our early action to deliver on the department’s Strategic Plan 2018-2022 – a blueprint for the future that puts children and young people at the centre of all decision-making.

More than 1,200 principals and nearly 800 other stakeholders contributed to the review of services as part of our ongoing commitment to listen to the needs of schools and design our services to meet them. Surveys and focus groups yielded rich insights, which were combined with local and international research about what support is needed on our journey to become one of the world’s best education systems.

Following the review, the work the Educational Services division leads will focus on 4 key areas:

  • quality teaching to improve every student – because we know that this makes the greatest difference to student success.
  • tailored support to improve every school – because we know our 2200 schools are diverse and ‘one size’ does not fit all.
  • prioritising teaching time – because we want teachers focussed on what they came to do. Less time on regulation, more time for education.
  • leading a continuous improvement journey – because as the needs of our communities evolve, so will the needs of our schools. There is no ‘status quo’ for a great school system.

This is just the start of our journey to deliver ongoing improvements to the support provided to NSW public schools, and in turn, the teachers and students who are at the centre of our work.

The review is an example of the department acting now to do better in the future – and principals, teachers and stakeholders will continue to be involved every step of the way in the improvement journey.

For full details, download the report Striving for Excellence: A plan to better support NSW public schools (PDF 2276.52 KB).

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