Success stories

Find out how a customer-centric approach, user-centred design principles and the jobs-to-be-done methodology have led to some great results.

Creating a staff portal app

The department adopted a user-centred design methodology when creating a concept staff portal app to help staff save time on administrative and functionary activities. Here are the results.

Creating a new management utilities prototype

The department developed a concept management utility to replace the existing AMU, SMU, and EMU tools which are deemed inefficient, frustrating to use, and a drain on staff resources. Here are the results.

Want to know more?

Email us at askgef@det.nsw.edu.au.

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