In this section

Customer experience centre

Discover research to help you better understand your customers, and success stories to inspire your next project.

Pattern library

The GEF pattern library is a collection of reusable user interface elements that you can use for web projects at the department.

Design principles

Our design principles underpin everything we do and should be referred to for guidance throughout digital projects.


We're working to roll the Global Experience Framework out to all of our channels. These are our priorities at the moment.

Strategy and vision

Vision for GEF

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