Issue 5 - Unpacking reporting responsibilities

Quality Area Two - Children’s health and safety

Approved providers, nominated supervisors, co-ordinators and educators have responsibility for supporting the health, protection, safety and wellbeing of all children. In exercising their responsibilities, they must take reasonable care to protect children from foreseeable risk of harm, injury and infection.

Meeting these responsibilities is crucial to delivering quality outcomes for children under the National Quality Framework because:

  • children’s health, comfort and wellbeing strongly impact on their learning, confidence and self-growth
  • all children have a right to safety and protection from harm
  • adequate supervision and effective management of incidents and emergencies are paramount at all times to support children’s safety and engagement in the educational program.

Quality Area 2 has several elements that focus on children’s health and safety in relation to preventing and responding to incidents:

  • Element 2.1.2: Effective illness and injury management and hygiene practices are promoted and implemented
  • Element 2.2.2: Plans to effectively manage incidents and emergencies are developed in consultation with relevant authorities, practised and implemented
  • Element 2.2.3: Educators and staff are aware of their roles and responsibilities to identify and respond to every child at risk of abuse or neglect

Please refer to the Guide to the National Quality Framework for more information on Quality Area 2 (page 160).

Responsibilities to notify the NSW Regulatory Authority
Under the Education and Care Services National Law and Regulations approved providers are required to notify  the Department of Education (the NSW Regulatory Authority) of incidents, complaints and changes to information.

A handy table describing all notification types and timeframes for notifying the department can be accessed on the ACECQA website. Further information is provided on the ‘Reporting requirements about children’ page.

Services also have responsibilities to report certain incidents to:

  • NSW Department of Family and Community Services
  • NSW Ombudsman
  • NSW Health
  • NSW Police

Further information on notifications and reporting to the Department of Education and other agencies is provided on the department’s website, including links to resources and contact information.


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