Emergency notice

QIP reminder and guide for services

To ensure consistency in the delivery of early childhood education services, quality improvement continues to be a priority area within the sector. The Quality Improvement Plan (QIP) is a key tool available for services to support this ongoing activity.

The Education and Care Services National Law and Regulations requires services to have an up-to-date Quality Improvement Plan (QIP).  It must include a service philosophy, a self-assessment component and a plan for improvement.

The purpose of the QIP is to assist services to self-reflect on the quality of education and care provided at their centre and plan for future improvements. The QIP is also used by the NSW Regulatory Authority to inform the assessment and rating of a service against the National Quality Standard.

While there is no prescribed template or format for a QIP, the department has developed the NSW Quality Improvement Plan Template (PDF 503.11KB), and encourages services to use it for ease of navigation.

The NSW QIP template has a workbook approach that steps services through the requirements. To utilise the workbook you may require software that can open PDF forms, such as Adobe Acrobat Reader DC which is available for free for Windows, Mac and Android.

Where you are asked to attach a document, such as your service philosophy on page 5, you can either copy and paste the text into the box provided or upload the document as a separate attachment when submitting the QIP to the public portal.

A services QIP should be:

  • regularly reviewed, at least annually
  • kept on the service premises or, in the case of a family day care service, at the principal office of the family day care service
  • shared with the families of children enrolled at the service and families seeking to enrol at the service, if requested by them
  • available to be viewed by an Authorised Officer or the Regulatory Authority on request
  • submitted to the Public Portal when complete.

Officers are required to consider a service's quality improvement plan when assessing and rating a service.

Further information

If you require further information Quality Improvement Plan requirements, please contact the Early Childhood Education Directorate on 1800 619 113.

Further information is also available on ACECQA’s Quality Improvement Plan page.

Category:  March 2018,

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