Service quality information for families

Important information for families on the NSW Early Children's Education and care quality ratings.

Why is it important for services to talk to families about their service’s quality improvement approach?

Supportive, respectful relationships with families are fundamental to achieving quality outcomes.

Families are the primary influence in their children’s lives and they often have strong beliefs and values regarding the education and care of their children.

A key aim of the NQF is to provide families with better information for making choices about their child’s education and care.

Services’ self- assessment against the National Quality Standard is an important process in assessing how services are delivering quality education and care, and to plan for future improvements.

Communicating the services’ practices and the services’ continuous quality journey is an important step in engaging families to better understand the unique features each service offers and encouraging them to take an interest and active role in future improvements, raising and maintaining quality in the education and care sector.

This is also opportunity for services to demonstrate “exceeding” practice in engaging with families and the community.

Where can families go for more information on the NSW Early Children’s Education and Care Quality Ratings?

Families can find out more by:



  • DoE

Business Unit:

  • Early Childhood Outcomes
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