Flood information and resources

Important information for early childhood education and care services that have been impacted by flooding and other issues related to heavy rainfall.

11 February 2020

If your service has been affected by flooding or other issues related to heavy rainfall and you need to close you should notify the Regulatory Authority by lodging an incident report through NQA ITS.

If you are unable to access NQA ITS you can notify the Department?s Early Childhood Education Directorate information and enquiries team by:


Flood preparation and response

Other support may be available to you, for example, if you need urgent waivers relating to staffing or space, you should contact the Department for assistance. The Department may also be able to assist with emergency placements in the event that services are unable to operate and families require urgent care.

We have developed a resource to give further information about appropriate flood preparation and response. As with all emergency situations you should always follow the directions of your local emergency services and ensure you keep up-to-date with information about the situation in your local area.


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