The Quality Ratings initiative was announced last year as part of a wider strategy to drive quality improvement and promote the value of early childhood education and school-aged care.

Research shows that awareness of the NQF and quality ratings of services amongst families is low, and service ratings do not form part of the decision-making process for many families when choosing an education and care service. The Quality Ratings initiative has been designed to help bridge this gap in family awareness of service quality.

As part of this commitment to improving quality, NSW services will transition from the existing quality ratings certificates to a new family-friendly format. The certificates provide clear at-a-glance information about the quality rating of each service that is easy for families to understand.

To support this transition, the NSW Department of Education has developed a resource suite to help guide your conversations with families about your service’s quality improvement journey. Your advocacy and conversations with families contributes to increasing community awareness of quality and the value of early childhood education and school-aged care.

There are a growing number of services (over 2400) that have already chosen to join the Quality Ratings initiative, before the rollout for all services. Please visit our website to order a copy of your family-friendly certificate with your service’s current rating and to order or download the resources.