The Commission has issued immediate suspension notices to:

• Crookwell Neighbourhood Centre - Combined OOSH at Collector Public School, for two months, and
• Bright Future Childcare Centre Baulkham Hills, for three months.

The suspensions take effect immediately and mean the services cannot operate during the suspension period. All enrolled families have been notified and offered assistance.

Crookwell Neighbourhood Centre - Combined OOSH at Collector Public School

The suspension follows concerns identified by the Commission relating to:

• inadequate supervision
• child protection awareness
• notification systems, and
• record keeping.

The service has been rated as Working Towards the National Quality Standard over the past five years, with assessments in 2021, 2024 and 2025 reflecting this rating.

An unannounced follow-up visit identified ongoing non-compliance and concerns, including children being present without appropriate educator supervision and failure to address a previously identified child protection issue.

Bright Future Childcare Centre Baulkham Hills

The Commission has suspended Bright Future Childcare Centre Baulkham Hills following significant concerns identified during visits on 6 and 7 August 2026.

Concerns identified include:

• child safety risks associated with operating during unapproved building works
• lack of verified Working With Children Check records and required documentation
• insufficient evidence of required first aid and CPR qualifications on site
• poor governance and record keeping practices
• inadequate risk assessments and documentation
• concerns regarding cleanliness, food safety and hygiene
• expired medications on site, and
• understanding of child protection awareness and responsibilities.

There is no current evidence to suggest any child has been involved in a specific incident that caused them direct harm at either service. However, the Commission has determined that these services must rectify the issues identified to ensure there is no risk to the health, safety and wellbeing of children before they will be allowed to reopen.

Investigations are ongoing and the Commission may take further compliance action.

The Commission's Information and Enquiries team is available to support families who may need assistance finding alternative education and care. The team can be contacted on 1800 619 113 or via email at information@earlylearningcommission.nsw.gov.au, Monday to Friday, 9am to 5pm.

Please attribute to NSW Early Learning Commissioner Daryl Currie:

“The decision to suspend a service is not taken lightly. Where we identify serious risks to children, we will act decisively to ensure children are safe while providers address identified concerns.

“Families trust early childhood education and care services to provide safe, nurturing environments for their children.

“Providers must meet their obligations under the National Law at all times.”

MEDIA: Cassandra Bain 0477 404 823 | media@earlylearningcommission.nsw.gov.au