Investigation, feedback and complaints
The department welcomes feedback from all external stakeholders and communities through Feedback Assist.
When a complaint or notification about a service is received, it is assessed with more serious matters being referred for formal investigation.
Administrative decisions and processes in the public sector are open to challenge by persons affected by those decisions.
The enforcement actions list provides details of providers and supervisors who have been convicted for offences and had that conviction recorded.
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This information is current as at 21/10/2019 01:56am, AEDT. For the most up-to-date information, go to https://education.nsw.gov.au/early-childhood-education/operating-an-early-childhood-education-service/home.
© State of New South Wales (Department of Education), 2019. For more information go to https://education.nsw.gov.au/about-us/copyright.