Investigation, feedback and complaints
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The department welcomes feedback from all external stakeholders and communities through Feedback Assist.
When a complaint or notification about a service is received, it is assessed with more serious matters being referred for formal investigation.
Administrative decisions and processes in the public sector are open to challenge by persons affected by those decisions.
The enforcement actions list provides details of providers and supervisors who have been convicted for offences and had that conviction recorded.
Copyright for this website is owned by the State of New South Wales through the Department of Education. For more information go to http://www.dec.nsw.gov.au/footer/copyright.