Skills brokers


Who are skills brokers?

Skills brokers are located across NSW to help upskill displaced workers or people at risk of unemployment in to job creating industries.

They can help employers:

  • locate new staff who are trained and ready to fill roles with specific skill requirements
  • find ways to upskill existing staff, or newly appointed staff who need training. Timeframes and eligibility criteria apply.
  • redeploy existing staff who have been stood down, or are at risk of being stood down or are facing retrenchment — either in to a new role in your business or in to a role at another business.


Information for potential learners

A skills broker is available to help you gain the skills you need to remain employed, to get a better job or to re‑join the workforce if you’ve recently been retrenched

How will a skills broker help me?

Skills brokers can assist you in making connections with the right organisations and people in your region.

They provide personalised support to help you:

  • retrain to gain new skills
  • upskill to improve your existing skills
  • explore new career pathways aligned with your capabilities and interests
  • access free or low-fee training
  • connect with local industries.

They also manage local events in your region, like career expos and information sessions, where you can speak directly to representatives from industry and training organisations.

Am I eligible for assistance?

You may be able to access advice, guidance and support from a skills broker if you fit into at least one of the categories below:

  • out of work
  • receiving an income support payment
  • aged 17–24
  • expected to become unemployed.

Other eligibility criteria apply. Learn more about the NSW JobTrainer program via the Training Services NSW web page.

How do I participate in a training course?

After a skills broker has assessed what training best meets your needs, you’ll need to enrol with a Registered Training Organisation (a TAFE, private college or a community college) to complete it. In most cases the training will be free. Job seekers and employers may need to provide proof of eligibility upon enrolment. The skills broker can provide you with further information.

Here to help

Need assistance or have questions? Contact one of our skills brokers on 13 28 11 to find out more.

More information for job seekers is available via the NSW Department of Education website.

Employers and businesses can find  out more about skills brokers via the Training Services NSW website.