School support staff

Support staff will be able to dedicate more time assisting school leaders, teachers, students and parents as manual and low-value tasks are automated.

Meet Kirstin. She's a school administration officer who is meticulous, organised, and loves dealing with numbers almost as much as she does with people. This is how the SDS will free her of manual and low-value administration tasks so she can better support her school.

Click on video to watch.

School support staff will:

  • Spend less time on manual and low-value tasks due to the automation of student administration and school management processes. This includes the use of Artificial Intelligence (AI) and chatbots for common service channels, digitisation of traditionally paper-based processes, and advanced analytics that can monitor everything from communications to student wellbeing.
  • Receive training and support required to learn new digital skills.
  • Be better able to support school leaders and teachers with digital adoption to drive improved school performance.

Learn more

For more information, email schoolsdigitalstrategy@det.nsw.edu.au.

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