School support staff

Meet Kirstin. She's a school administration officer who is meticulous, organised, and loves dealing with numbers almost as much as she does with people. This is how the Schools Digital Strategy (SDS) will free her of her manual and low-value administration tasks so she can better support her school.

Video - How the SDS will help school support staff

Duration - 1:52

School support staff

Read the transcript of 'How the SDS will help school support staff' video.

School support staff will:

  • Spend less time on manual and low-value tasks due to the automation of student administration and school management processes. This includes the use of Artificial Intelligence (AI) and chatbots for common service channels, digitisation of traditionally paper-based processes, and advanced analytics that can monitor everything from communications to student wellbeing.
  • Receive training and support required to learn new digital skills.
  • Be better able to support school leaders and teachers with digital adoption to drive improved school performance.

Learn more about the SDS

These SDS resources will help you understand and share the message of the strategy.

Strategy resources

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