Health support and emergency care in schools
Health support and emergency care in schools, legal issues bulletin 46, LIB46. This advice was last reviewed in December 2012.
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The advice in this bulletin applies where it is necessary for school students to take prescribed medication, to undergo health care procedures or to receive emergency assistance at school or during a school activity outside of school.
The bulletin should be read in conjunction with:
- the relevant departmental policy - Student Health in NSW Public Schools – A Summary and Consolidation of Policy
- Legal issues bulletin 52 – Legal rights and responsibilities to a government school student who is diagnosed as being at risk of anaphylaxis
- Safety Alerts 35 and 40
- the student health website which provides specific advice about a range of healthcare related issues.
What is the relevant law?
There are five main areas of relevant law:
- discrimination legislation
- occupational health and safety legislation
- privacy legislation
- common law duty of care and
- civil liability legislation.
The Commonwealth Disability Discrimination Act 1992 and the NSW Anti-Discrimination Act 1977 (“the disability legislation”) both provide that discrimination on the grounds of disability is unlawful. The definition of “disability” is very wide. Any student who has to take prescribed medication, or needs health care procedures administered, either on an ongoing or emergency basis, has a “disability” under these laws.
When to apply disability legislation
The department’s obligations under the disability legislation apply both at the time of enrolment and while ever the student attends school. This means that students who require the administration of prescribed medication or the provision of a healthcare procedure should not be:
- refused enrolment, or
- denied the opportunity to continue with their education once enrolled (unless they would be treated the same way if they did not require the medication or procedure).
Health care needs and enrolment
If the enrolment or continued attendance at school gives rise to genuine safety issues that cannot be resolved or imposes an unjustifiable hardship it may be necessary to consider refusing the enrolment application or determining an appropriate alternative educational setting.
The need to consider such action on the basis of the need to administer prescribed medication or a health care procedure will be rare. If this situation arises, the principal must contact the School Education Director prior to making any final decision. At all times, the primary focus should be the identification and provision of appropriate support measures for the student.
If there is uncertainty about whether safety issues preclude enrolment or whether unjustifiable hardship applies, Legal Services staff should be consulted.
Refusing enrolment or continued access to education because of the need to administer prescribed medication or a healthcare procedure, other than in circumstances where there are unresolvable safety issues or an unjustifiable hardship arises, will amount to unlawful discrimination.
Generally, it is important to put measures in place to address student health care needs in time for a student’s commencement of classes. Sometimes it may not be possible to implement necessary health care support arrangements in time for commencement. If commencement in these circumstances would put the student’s safety at risk, it should be deferred, but only for the minimum time needed to introduce the necessary arrangements. Consideration may also need to be given to alternative education programs in the interim period.
Applying work health and safety legislation
The Work Health and Safety Act 2011 (“the WH&S Act’) obliges the department to do everything reasonably practicable to ensure that staff and students are not exposed to risks to their health and safety at school. The WH&S Act provides that an employee must, while at work, take reasonable care for the health and safety of people who are at the employee’s place of work and who may be affected by the employee’s acts or omissions at work.
As a minimum, this means that any school staff member must, if necessary, reasonably assist in an emergency. An emergency can be described as a situation where, if assistance is not rendered immediately, the student could suffer serious illness, injury or death. An individual health care plan must be developed for any student diagnosed as being at risk of a medical emergency at school (see Student Health in NSW Public Schools – A Summary and Consolidation of Policy ). Such a plan will incorporate an emergency response/care plan.
It is essential that all staff who could be called upon to administer medication or health care procedures in an emergency are appropriately trained by a suitably qualified person. It is also important that medication and healthcare procedures are administered in accordance with parents’ instructions and consistent with medical advice. If parents’ instructions are inconsistent with medical advice, the medical advice is to be followed.
It is possible that an undiagnosed student may have an unforeseen medical emergency at school. In the absence of a health care plan staff must provide what assistance they can within the limits of their skills and training and request emergency medical assistance.
Using volunteers to assist in an emergency
The obligations of the department and staff under the WH&S legislation mean that any school staff member must, if necessary, reasonably assist in an emergency.
Performing health care in non-emergencies
The routine (non-emergency) administration of prescribed medication and health care procedures by staff is performed on a voluntary basis. Where it is necessary for such tasks to be performed at school, where no staff are prepared to perform such tasks and where community resources cannot assist, the school must seek the advice of Regional Office staff. If necessary, further assistance and advice can be obtained from relevant Disability Programs or Student Welfare staff at State Office.
Refer to the Joint Statement on Role Boundaries in the Provision of Support at School for Students Requiring Health Care Procedures – 2005 which was developed to assist schools to identify those activities in relation to health care procedures which are the responsibility of the school.
An enrolment application cannot be refused solely on the ground that no staff member is willing to assist.
Staff affected should be consulted in the development of individual health care plans and in any case where their assistance in the administration of prescribed medication or health care procedures is likely to occur. It is particularly important that they are consulted with respect to students with emergency care needs.
School administrative and support staff may be eligible for the payment of an allowance in respect of the administration of prescribed medications and in respect of the carrying out of health care procedures -refer to the department’s Human Resources directorate website.
The Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002 (“the Privacy Legislation”) place limitations on the collection, use and disclosure of personal information. In order to ensure a student’s health and safety, it may be necessary to provide medical and other information to members of staff. Depending on the circumstances, it may sometimes be necessary to convey such information to other parents and students. There is no breach of the Privacy Legislation in such circumstances.
Where it is necessary to provide information to staff, other parents or students, the parent or caregiver and/or the student (where appropriate) with the health care need must be informed of this beforehand. Principals should ensure that persons who are provided with personal information about another person are aware of the need to deal with such information sensitively and confidentially.
Common law duty of care
The department has a common law duty of care to take reasonable steps to keep students safe while they attend school. This includes the administration of prescribed medication and/or health care procedures while they attend school. In cases where a student is identified as being able to self-administer prescribed medication or a healthcare procedure, the department has a duty to take reasonable steps to ensure that the self-administration is carried out safely (both to the student concerned, and to other students).
The impact of civil liability legislation
The Civil Liability Act 2002 requires the department to take precautions to prevent risk of harm to students where the risk is foreseeable, significant and, having regard to the circumstances, a reasonable person in the department’s position would have taken those precautions. It supplements obligations under the common law duty of care.
The role of parents
Parents are required to indicate at enrolment if their child has any health care needs. Parents also have a responsibility to:
- ensure a sufficient supply of up to date medication and any ‘consumables’ necessary for its administration are available
- provide the school with any up to date medical information from treating doctors or other relevant health care practitioners
- inform the school of any changes to the health care needs of their children as those changes occur.
Generally, it is desirable that parents or caregivers assist with the instruction of staff in the administration of prescribed medication or health care procedures and assist with the administration itself at school. However, parents are not legally obliged to do so.
In the event parents or caregivers agree to provide assistance at school in the administration of medication or health care procedures, the agreement should be confirmed in writing.
Legal liability for staff who administer health care
Staff acting in the course of their employment enjoy the full legal protection available in relation to any personal liability claims. Like all employers, the department is liable for the actions of its employees, unless the employee commits an act of serious and willful misconduct. This is the legal principle of “vicarious liability”.
To constitute “serious and wilful misconduct” would require some degree of intent or extreme recklessness by an employee. Carelessness, inadvertence, negligence or a simple mistake would not amount to serious and willful misconduct.
The department is legally obliged to indemnify (i.e. cover) its employees from any claims for compensation that may be made by persons who suffer injury as a result of the employee’s actions. The only exceptions to this are where the actions of the employee amount to serious and willful misconduct or the actions did not occur in the course of employment.
If a student is injured as a result of the administration of medication or health care procedures by a member of staff, the staff member will be protected as outlined above and need not fear any personal liability with regard to compensation.
To date, Legal Services has not experienced any legal action by or on behalf of a student against a staff member in relation to the administration of prescribed medication or health care procedures.
Is an indemnity from parents required?
The administration of prescribed medication or health care procedures is no different in legal terms to any other functions performed by school staff in supervising and caring for students. Accordingly, it is not appropriate for parents or caregiver’s to be asked to provide an indemnity in relation to the administration of prescribed medication or health care procedures.
Complying with a request not to resuscitate
On a few occasions, principals have received requests like this. Under no circumstances should principals agree to them. Principals should ensure that all reasonable action is taken to provide the student with whatever medical or other assistance is required. This can include seeking assistance from outside agencies such as the NSW Ambulance Service or local health authorities.
How should I respond if a student suffers anaphylaxis?
The Work Health and Safety directorate have issued a Safety Alert setting out the action to be undertaken if a student has an anaphylactic reaction at school. The staff of schools who have students who have been diagnosed with anaphylaxis are advised to familiarise themselves with this safety alert.