At a glance guidelines

At a glance pages are used in the Our priorities section. Use these summary pages to provide high-level information and background on priority projects and programs.

As a content editor or approver, you must request that the content team create an at a glance page by emailing content@detcorpcomms.zendesk.com.

Example of an at a glance page:


Screenshots comparing 2019 old and new at a glance pages
Image: The Start Strong - at a glance page uses the at a glance template.

Purpose

The Our priorities section showcases the department's priority areas. Users can explore the strategic initiatives, reforms or projects that underpin each of these top priorities.

The initiatives, reforms or projects in this section of the website must:

  • have a direct link to the department's strategic plan and strategic priorities
  • have a defined start and end date and not be considered business as usual
  • be officially launched and not an upcoming announcement.

Any projects that underpin a priority and do not have a defined start and end date need to be hosted in another section. Once that content is published, you can request that Communication & Engagement link to it from other related priorities.

Top priority areas

  • The local navigation of Our priorities is organised around a few top priority areas.
  • These top priorities are based on the department's strategic plan and are defined by the executive team.
  • There is a maximum of 6 top priorities at a time.
  • These top priorities - including the groupings, labelling and vocabulary used - are likely to change as the department's strategic goals and strategic priorities evolve over time.

Individual priorities

  • Each individual initiative, project or reform must live under one of the current top priorities.
  • If a priority is closely related to more than one top priority, this priority can be displayed under 'related priorities' on other top priority pages.
  • Each priority is also tagged with relevant tags from a curated list of keywords to make it easier to find. Re-use existing keywords to maintain a consistent user experience over time.
  • All individual priorities should have a single at a glance page.

All priorities and past priorities

  • Priorities will be displayed on the A to Z priorities page. Users can browse, search or select any priority alphabetically.
  • There is also a Past priorities page to display all archived priorities. A priority will be archived when it is declared to be completed, renamed, relaunched or it becomes business as usual.

Create a new at a glance page

The Content & Engagement team own the Our priorities section and work with content owners to create new pages.

Every priority must have a designated content owner from the team responsible for that priority. This person will ensure the information is correct, complete and up-to-date for as long as that priority is active.

The Content & Engagement team will update the top priorities section and reassign priorities based on the department's strategic direction.

Before you start

Before creating any content for the Our priorities section of the website, refer to the document: Decision tree - where should the content about this specific initiative, reform or project be published? You can request this by emailing content@detcorpcomms.zendesk.com.

Process

  1. Nominate a content owner from your team who will be responsible for the at a glance page. Your page will be called Title of your priority - At a glance.
  2. Prepare the content for your summary page/s using the Our priorities at a glance page - template for content owners (DOCX 18.32KB).
  3. Once your manager has signed off on the content in this template, contact the Content & Engagement team via content@detcorpcomms.zendesk.com with the approved content.
  4. Assess existing content on education.nsw.gov.au to determine if any pages should link to your new content. Meet with the owners of those areas to plan it.
  5. If you have produced content that supports the priority but is not appropriate to be published elsewhere, seek support from Communication & Engagement to create a content area for the life of the priority.

Update an at a glance page

The at a glance page should be regularly updated to reflect any recent milestones, news or changes.

The content owner will be responsible for updating information in the at a glance page. This may include content such as links to consultation reports, media releases and fact sheets. You can include a note in the 'latest updates' section of the page to explain the changes.

Process

Learn how to write Latest updates in the Our priorities at a glance page - template for content owners (DOCX 18.32KB).

Archive an at a glance page

The content owner must ensure all subpages and documents have been re-hosted, moved or unpublished before archiving a priority.

A priority will be archived when it is declared to be completed, renamed or relaunched, or it becomes business as usual.

If your priority is renamed or relaunched after being archived, you will need to create a new at a glance page.

After a priority has been archived, its summary page should still be available for users to check high-level information about this past initiative, project or reform. Users will only access this and other past priorities from the Past priorities section or search results page.

Process

  1. Make a list of all content pages and documents related to this priority hosted in education.nsw.gov.au
  2. Identify which content needs to be available after this priority is archived. This will include content that is still relevant for the day-to-day business of the department.
  3. Identity content that needs to be retired or moved.
  4. Contact the Content & Engagement team to communicate your plan for the retirement or movement of the content.
  5. Review the at a glance page to ensure it is ready to be archived. The updated page must state this priority has been archived and include a link to the final evaluation report. If the priority has been replaced, this page must link to the new priority. See the Our priorities at a glance page - template for content owners (DOCX 18.32KB) for more information.
  6. Check there are no broken links on the at a glance page.
  7. Once your manager has signed off on the final content in the at a glance page contact the Content & Engagement team via content@detcorpcomms.zendesk.com. The team will move the at a glance page and include a link to it in Past priorities.

Update top priority areas or change a top priority

Top priorities will be updated every time there is a change in the department's priorities. This is likely to happen once every year or every few years.

The Content & Engagement team will make all updates to the top priorities.

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