1. Define your audience

• Read Put the user first (staff only).
• Can you and your team use the user personas and decide together who your audience is?
• Contact your content lead to run a workshop to assist you with defining your audience. If you don't know who your content lead is, go back to Prepare to get started.

2. Audit your content

• Coordinate a content audit among subject matter experts and content owners.
• Determine verdict for each page: keep, revise or retire.

3. Develop your new information architecture (IA)

• Read Information architecture (staff only).
• Develop your IA and plan your content using the IA and content plan template (XLSX 31.35KB)
• Email content@detcorpcomms.zendesk.com for help developing your IA.