Checklist for accessible content

Accessibility means providing equal access to information for all our audiences, with special consideration for people with disability. Here are some simple things you must do to make your content accessible.

When in doubt, publish as a web page.

1. Always use plain English

Using plain English helps people with memory issues. It's also important for people who use English as an additional language or dialect, or those who have low levels of literacy. It will also help people on the autism spectrum.

For help with writing in plain English:

2. Use a font that's easy to read

Make sure you're using a sans serif font like Public Sans - the department's official font - or Arial.

Body text should be at least 12 pt, with line spacing of 1.5.

3. Write unique page titles

4. Use headings to structure your content

Web users scanning your page should be able to easily understand what's there.

Headings help busy readers understand the structure of information and its hierarchy. Any headings should explain the content that follows.

The first heading on your page should be H2, followed by H3, H4 and so on.

5. Use descriptive text for links

Never use 'click here' or 'more' or anything else generic. Screen reader-users tend to use links as a way of navigating the page, so a big long list of 'click here' is not helpful. Make sure the link text explains what you're going to get when you click on it.

Using keywords in your link text also helps with search engine optimisation. That means people can find your information and trust that it's the most relevant for their needs.

6. Always add text alternatives (alt text) to images

Alternative text (alt text) describes what's in an image. It ensures people who cannot see the image still get the information conveyed.

Never use images of text.

7. Use tables only for tabular data

Don't use tables for layout. Keep tables simple with no merged or empty cells. Make sure tables always have a header row or column.

Need more help?

If you would like to do more to make your content accessible, you can:

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